Legal
Privacy Policy
Last updated:
Who I am
Augmen is a trading brand of Wayne Cutajar Johnston, a sole trader based in Malta. I am the controller of the personal data described here. For anything about this policy or your data, email [email protected], use the contact page at augmen.mt/contact, or call +356 7939 2245.
What I collect
When you use the contact form, I receive what you type: your name, email address, message and, if you give them, your phone number, the service you are interested in and your answers to the project scoper (your situation and timing). The form also records the time it was sent and a reference such as AUG-261004-ABCD.
The form is protected by Cloudflare Turnstile, which loads when the form comes into view. Turnstile checks that the visitor is a person. It receives technical information from your browser, including your IP address, and Cloudflare acts as its own controller for that check.
If you accept analytics (see cookies below), Google Analytics records which pages are viewed, the page you came from at site level, and whether an enquiry was sent. Form contents are never sent to Google.
The web server keeps standard access logs, which include your IP address, the page requested and the time. I use them to keep the site secure and to find faults.
How I use it
I use your enquiry to reply to you and, if you hire me, to carry on that conversation. Sending an enquiry does not subscribe you to marketing and I do not add you to a mailing list.
The legal basis is taking steps at your request before a contract (GDPR Article 6(1)(b)) and my legitimate interest in answering messages sent to me and in keeping the site secure (Article 6(1)(f)). Analytics relies on your consent (Article 6(1)(a)).
I do not sell your data or share it for marketing.
Who else handles it
Your enquiry travels from the website's form service to my inbox through an email delivery provider (Amazon Simple Email Service). The website forms service does not store the enquiry itself. After delivery, the copy in my mailbox is the record.
The site is hosted on a server run by Hetzner. Cloudflare provides the Turnstile check. If you accept analytics, Google Ireland Limited provides Google Analytics as a processor. Some of these providers may process data outside the European Economic Area under their standard contractual safeguards.
How long I keep it
I keep an enquiry for as long as it takes to handle it and any work that follows, then for as long as I need it for my accounts and to protect against disputes. If an enquiry goes nowhere, I delete it within 24 months. Server logs are rotated and are not kept indefinitely. You can ask me to delete your data sooner.
Cookies and local storage
Nothing from Google loads until you choose. Reject all means the Google script is not requested, no Google cookie is set and no request reaches Google. Accept analytics turns on Google Analytics. I do not run Google Ads, so no advertising or conversion-measurement cookies are used, and advertising personalisation is off.
Storage needed to run the site, which does not need consent: one entry in your browser's local storage recording your cookie choice so I do not ask on every page, and one short-lived entry in session storage that stops the same enquiry being counted twice. Neither holds your name, contact details or message.
If you accept analytics, Google Analytics 4 sets its own cookies (_ga and _ga_*, lasting up to two years) to count visits. Page addresses exclude query strings and fragments, and referrers are limited to the site name.
You can change your mind at any time with the Cookie settings link in the footer. Withdrawing is one click: I update the Google consent signals and remove the Analytics cookies that this site can reach.
External links
The portfolio links to client websites I have built. Those sites have their own privacy policies. This one covers only augmen.mt.
Your rights
Under the GDPR you can ask me to give you access to, correct, delete, restrict or export the personal data I hold about you, and you can object to my processing of it. Email [email protected] and I will act on it.
If you think I have mishandled your data, you can complain to the Information and Data Protection Commissioner (IDPC), Malta's supervisory authority (idpc.org.mt).